Build
A Voicy agent is either a single prompt or a flow of nodes. Each fits a different kind of call.See Single prompt vs. flow agent for when a flow is the better fit.
Single prompt agent
Describe the whole agent in one prompt. Best for free, natural conversations.
Flow agent
Split the call into nodes in a visual editor, for full control over every step.
Knowledge base
Upload a Markdown file, or connect a website the agent answers from.
Variables
Collect names, phone numbers, emails and choices, and reuse them anywhere in the call.
Functions
Call your CRM or any HTTP API during the call — check an order, update a record.
Call handling
Transfer to a human or another agent, send an SMS, or dial out mid-call.
Hebrew speech
Built from the ground up for Hebrew, not translated from English.Voices
A library of natural Israeli voices, male and female.
Caller gender detection
The agent detects the caller’s gender from their voice and addresses them correctly.
Pronunciation guide
Fix how names, brands and terms are spoken, with niqqud-based overrides.
Fast response
A streaming speech pipeline tuned for fast, natural turn-taking.
Test
Try every change before an agent takes a real call.Test Call
Talk to your agent in the browser, by voice or text, and see the live transcript.
Test a knowledge base
Ask the knowledge base a question and see which page the answer came from.
Flow validation
Broken links and missing settings are caught before you deploy.
Deploy
Phone numbers
Assign a number to your agent and start taking calls.
Bring your own SIP trunk
Connect your existing phone system or carrier over SIP.
Outbound calls
Trigger calls from your own system with one API request.
Draft and deploy
Edit safely in a draft; callers only hear what you deploy.
Monitor
Call history
Every call with its transcript and recording.
Summary and variables
An automatic summary of each call, plus every detail the agent collected.
Webhooks
Receive the full call data on your server the moment a call ends.
Developer friendly
Build everything in the dashboard with no code, or connect your systems through the API.API reference
Dial calls, read call data and manage prompt agents.
Authentication
Create an API key and send your first request.
Next up
Quickstart
Build your first phone agent in 15 minutes.
Flow nodes reference
Every node type, what it does and what to set.