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Rate Limits

The Voicy API enforces rate limits to ensure fair usage and protect service stability.

Limits by Plan

Rate Limit Headers

Rate limit information is included in response headers:

Handling Rate Limits

When you exceed the rate limit, you’ll receive a 429 Too Many Requests response:

Best Practices

When you receive a 429 response, wait before retrying:
Monitor your usage by checking the response headers:
For bulk operations, implement a request queue:

Concurrent Call Limits

The concurrent call limit applies to active calls (calls in initiated, ringing, or in_progress status). If you try to create a call when at the limit:

Increasing Limits

Need higher limits? Contact us at support@voicy.co to discuss Enterprise plans.